Ticket Information Center
Ticket Policy
Ticketing is available by calling our box office at (907) 373-0195, Monday through Friday from 9:00 am – 3:00 pm, or 24 hours a day on our website. Purchase Online
Discounted Seating
- Seniors (65+) and youth (high school through infants) are discounted $2.
Season Tickets
- Season tickets must be renewed by June 30th to retain prior season seats.
- Season tickets may be purchased through December for the discounted rates.
- Season tickets will be processed in the order that they are received.
Refunds
- Valley Performing Arts does not give refunds for purchased tickets.
- Refunds are not issued for unused tickets.
No-Show Seating
- Valley Performing Arts has the right to resell any empty seats for a performance if the patron has not arrived by the show start. The patron is not entitled to a refund.
Exchanges
- Season Ticket holders can exchange tickets at least 24-hours prior to the performance date for a processing fee of $2.00 per ticket and the patron is required to return the exchanged ticket prior to the date of the show.
Late Seating
- Latecomers will not be seated until an appropriate break in the performance, as determined by the director and house manager.
Wheelchair access
- Valley Performing Arts has two wheelchair seats available that can be purchased through our box office.
Children
- All patrons, including children and infants, must have a ticket for admittance
- Parents with children crying during the performance need to move to the lobby for the courtesy of our other patrons.
- Seniors (65+) and youth (high school through infants) are discounted $2.
Waiting List
- In the event of sold out performances, VPA offers a waiting list for patrons for any available no show seating.
- To be placed on the waiting list, potential patrons must show up one hour before the show.
- The ticketing agent will place your party on the waiting list, and if there are seats available five minutes prior to curtain we will seat the wait list.
- There is no guarantee that there will be seats available.
- There is no guarantee that the seats will be together.
- The waiting list lasts for one performance only, and a new list will be started for each performance.
VOUCHERS
What is a voucher?
- A Voucher is like a “Gift Certificate” except for two things: is only available to businesses and it is paid for only after it is used.
- When a voucher is handed out and the recipient does not call VPA to reserve their seat and use it, there is no charge to the business that ordered the voucher. You will only be charged for vouchers that are redeemed.
- A Voucher is designed by our VPA staff and can incorporate a company’s logo and may contain a personalized or generic message to the recipient.
- A Voucher may be used for any of our seven plays during our Season. EXAMPLE: Two (2) tickets to any VPA play during our current season.
- A Voucher can be limited to a specific play and a specific date. EXAMPLE: One (1) ticket to: A little Princess– Saturday, March 26 at 7PM.
SUGGESTED REASONS TO PROVIDE A VOUCHER
- Employee Recognition
- Birthday Gift
- Client Benefit/Thank You
- Retirement Gift
- Christmas Present